Keynotes and Professional Development

Trevor’s programs and workshops draw on the same real-world insight that shapes his mediation practice — including 650+ hours of specialized training and 900+ disputes' worth of firsthand experience in how people actually behave in conflict, not just the theory.

His facilitation and teaching helps organizations build the skills to prevent conflict and strengthen relationships within their teams, as well as with external partners, clients, and stakeholders. 

The value of this work isn't confined to internal team dynamics: the same skills that resolve conflict and build trust within an organization are what win better terms from partners, close more deals, and strengthen client relationships — with a return well beyond the training itself.

Trevor's reputation is built on the consistent quality of his work and the strong feedback he receives from organizations and participants alike. His programs are valued for:

  • Depth and real-world applicability

  • Consistency across diverse audiences and sectors

  • Impact that endures long after the session ends

Delivering Proven Results

Over the course of his career, Trevor has had the privilege of teaching at the UBC Sauder School of Business, the University of Toronto's Centre for Industrial Relations & Human Resources, the University of Victoria, Jiao Tong University in Shanghai, and Lancaster House. He brings the same rigour and practical focus to every audience, from graduate students to senior executives. 

  • "Trevor and the content are gamechangers. Incredibly relevant information, from high-level to detailed info, without being overwhelming. The superb delivery makes the program engaging and lands the message better – it shows he's a master influencer!"

    Magali Vander Vorst
    Marketing Director, Mastercard

  • "Trevor consistently delivers fantastic, impactful, and meaningful sessions. In all cases he has delivered on the topic in a way that engages his audience and provides very applicable learning outcomes that support us in our goal to be better and stronger leaders."

    Andrew Parr, Associate Vice-President
    Student Housing and Community Services, UBC

  • "Trevor was one of the most enjoyable facilitators I have ever come across. His content was rooted in fact, yet he delivered the information in an engaging and relevant way that made the course highly effective. The material is relatable to the work world as well as to my personal life, which provides immense value."

    Jillian Pangborn, Executive Officer
    University of Saskatchewan

  • "[Trevor] provided an engaging atmosphere where we learned the key concepts of conflict management and had opportunities to try out those strategies with our colleagues. It was directly applicable to the workplace and I have already successfully used some of the strategies I learned."

    James Borland, Senior Technical Trainer
    GFL Environmental

  • "Trevor was a fantastic and engaging instructor, and hearing his examples drawn from "real world" mediation experience makes him that much more credible."

    Alex Tang, Senior Project Engineer
    FortisBC

Topics and Expertise

Mediation & Settlement

  • (Beginner, Intermediate, or Advanced – one or two day trainings available)
    Foundational to advanced mediation skills for professionals at any stage.

  • Practical approaches for preparing and guiding clients through negotiation and mediation.

  • A candid discussion of what mediators observe, what helps move negotiations forward, and common mistakes that can unintentionally hinder settlement.

Negotiation & Influence

  • Proven negotiation principles applied to the conversations professionals face every day — managing competing interests, resolving disagreements, influencing decisions, and achieving practical outcomes.

  • A practical, interactive program for professionals who negotiate regularly — advanced preparation, value creation, managing difficult counterparts, overcoming impasse, and achieving better outcomes in complex negotiations.

  • Positive persuasive strategies for a variety of business situations — building trust, communicating with clarity, and appealing to both the emotional and intellectual sides of decision-making.

Difficult Conversations & Conflict

  • A mediator's perspective on effectively working with high-conflict individuals.

  • Practical tools and mediator-tested techniques for preparing for, conducting, and navigating difficult conversations while preserving relationships and achieving better outcomes.

  • How to prepare for and conduct feedback conversations that improve performance, strengthen accountability, and minimize defensiveness.

Leadership & Culture

  • Practical strategies for communicating change, managing resistance, building buy-in, and maintaining engagement during periods of transition and uncertainty.

  • The behaviours and communication strategies that build credibility, trust, and influence while remaining authentic to one's own leadership style.

  • Practical behaviours that foster psychological safety, strengthen trust, improve communication, and increase commitment within teams.

Trevor also has extensive experience building individualized workshops that incorporate any combination of the above, tailored to the team's size, industry, and specific challenges faced. Content can be delivered in-person or virtually for organizations across Canada.

Contact Trevor